Frequently asked questions:

Q: I have no experience mountain biking but want to learn, will I be able to do a clinic?
A: Absolutely! We offer a beginners coaching clinic ("Newbie Clinic"), which is aimed specifically at beginner riders/riders who are new to the sport. The clinic content aims at developing confidence whilst having fun, and can be done in a group or 1:1. We recommend 1:1 if you wish to get the most from the clinic or if you are a nervous rider.

Q: When do clinics operate?
A: Generally morning clinics are 10am-12pm, afternoon 2pm-4pm all year round. If these times don't suit then no dramas! We are relatively flexible and can work round your schedule, even doing evening clinics in the Summer months.

Q: I want to do a group clinic with my mates but they are better riders than me, can we still do it all together?
A: Group clinics work very well if riders are of similar ability. Content is aimed at the ability of the group and if it's mixed, please be aware you may not get the most from the clinic. Safety and experience is our priority.

Q: What if the weather is bad?
A: A call will be made by the coach 2hrs before your clinic is due by phone. If we feel your safety will be compromised due to weather, we will re-schedule your clinic accordingly. If clinic goes ahead please dress accordingly and bring plenty of layers for cold weather.

Q: What do I need to bring?
A: We ask you bring your own helmet and bicycle (unless pre-arranged a hire), wear adequate clothing for the conditions (it can get very cold here) and a waterproof jacket is a good idea. Cycle Helmets will be checked to assure they meet the NZS 2063 Cycle Helmet Safety Standard (sticker usually inside of helmet). Knee/elbow/hand protection are recommended for coaching clinics. Snacks and Hydration are also recommended, especially lollies for the coach ;-)

Q: I don't have a bike, can I rent one?
A: Yes! We work with a couple of local bike shops who have great hire options. This will be an additional cost to the price of the coaching clinic or guide, please contact for details.

Q: Can I catch an uplift for my coaching clinic?
A: Potentially, yes. Newbie clinics are generally pedal assist as we spend a lot of time practicing skills and session parts the trail. Depending on the needs of the client we can run in conjunction with Dunedin Bike Shuttles on Sundays and evenings in the Summer months.

Q: Can I get a refund if I can no longer partake?
A: We understand that circumstances change. Our refund policy is that if the client gives 48 hours notice prior to the clinic starting, they will receive a full refund.